A parent’s guide to IRIS ParentMail
IRIS ParentMail: how to register and get school updates
New school? Take IRIS ParentMail registration one step at a time.
Your school may call it ParentMail. Already have an account? You may be able to connect the new school without creating another.
A few simple steps
How to use IRIS ParentMail
- 1Find the registration email or text from your school.
- 2Open the registration link.
- 3Follow the steps shown to register or connect your account.
- 4Check your details carefully.
- 5Open your account and check the school connection.
- 6Review your notifications and read your first message.
Keep it manageable
Top 5 IRIS ParentMail tips
- IRIS ParentMail registration email missing? Check junk, then ask school to help.
- Tell school if your email or phone number changes.
- Already registered? Follow the invitation rather than guessing at a new account.
- Check the right school is connected.
- Use official help if registration will not finish.
A routine that works for you
How to optimise your IRIS ParentMail routine
Parent Push is a personal assistant for school updates - actually important to you.
Once school emails are arriving, connect that inbox to Parent Push. Choose your child’s year group or club name for matching WhatsApp alerts.
Parent Push checks your connected emails, not your IRIS ParentMail account. Keep using ParentMail for forms and payments.
One small setup job. A simpler routine.
Keep school contact details current. Use the original school message whenever you need to act.
IRIS ParentMail help for parents
How do I register for IRIS ParentMail?
Open the registration link in your school’s email or text. Follow the steps to register or connect your existing account. If the invitation is missing, check junk and ask your school for help.
Do I need another ParentMail account for a new school?
Follow the new school’s invitation. If you already use ParentMail, choose “Manage Your Connections”, then “I already have an account” when offered. Use the official registration help rather than creating a second account unnecessarily.
Why am I not receiving messages for all my children?
For children at the same school, ask the school to check that each child is connected to your account. A different school sends its own invitation, which you can connect to your existing account.
What should I check after changing my email address?
Tell each school your new address. Ask the office to check your ParentMail details and help you get connected. Check that messages arrive for each child before relying on your new inbox.
Still stuck? Your school office can check missing invitations, children and school payment items.
Find your school’s contact details in England
Outside England, use your school’s own website.