Question 1

Is there a free trial for Parent Push?

Accepted Answer

Yes! Parent Push offers a 30-day free trial — 1 month completely free. You can start monitoring your school emails and receiving WhatsApp alerts straight away with no payment required. After your free month, the subscription is just £5 per month. You can cancel any time during or after the trial.

Question 2

How much does Parent Push cost?

Accepted Answer

Parent Push costs £5 per month after a 30-day trial. A saved card is charged after the trial unless you cancel. Alerts are sent after a matching update is detected.

Question 3

Does Parent Push have a referral programme?

Accepted Answer

Yes! Every subscriber gets a unique referral link in their Settings. Share it with other parents and earn £5 credit for every parent who subscribes after their free trial. Credits reduce your monthly subscription cost and are capped at 6 months (£30 total). A referral counts once the referred parent completes their free trial and makes their first payment. Self-referrals are not permitted.

Question 4

Which email platforms work with Parent Push?

Accepted Answer

Parent Push supports Gmail, Outlook, and Hotmail (via Outlook connection). Both Gmail and Outlook use secure OAuth 2.0 authentication, meaning we never see or store your password.

Question 5

Can Parent Push scan email attachments?

Accepted Answer

Parent Push can scan PDF and Word document (.docx) attachments and eligible links found in supported school emails. Processing and matching can vary by message and source.

Question 6

What is Parent Push's privacy policy?

Accepted Answer

We use connected email data only to provide monitoring and alerts, do not sell it or use it for advertising, and encrypt OAuth tokens with AES-256-GCM. Disconnecting stops monitoring and starts deletion; logs, backups or lawful billing records may remain as described in our privacy policy.

Question 7

How many keywords can I use with Parent Push?

Accepted Answer

There is no limit on the number of keywords you can monitor. We recommend using specific club names or activity names like 'Football Club', 'Breakfast Club', or 'After School Care' for the best results.

Question 8

What accreditation does Parent Push have?

Accepted Answer

CASA assessment status is being confirmed. We document our security controls and will publish verified assessment details when available. We follow Google's API Services User Data Policy.

Question 9

Does Parent Push work if my school uses SMS/app notifications instead of email?

Accepted Answer

Parent Push monitors email notifications from supported school platforms. If your school sends email announcements, a matching message may result in a WhatsApp alert. SMS-only or app-only notifications are not monitored.

Question 10

How can I contact Parent Push?

Accepted Answer

You can contact us by email at Hello@ParentPush.com or visit our website at parentpush.com. We typically respond within 24 hours on weekdays.

Question 11

How do I cancel my Parent Push subscription?

Accepted Answer

You can cancel your subscription at any time from the Subscription Management page. Simply click on your subscription status in the header and select 'Cancel Subscription'. When you cancel, you'll retain full access to Parent Push until the end of your current billing period.

Question 12

Can I scan a school letter or email to find keywords automatically?

Accepted Answer

The optional scanner processes an uploaded image to suggest text and keywords. Review suggestions before saving; it can be wrong. It does not determine whether a place is available.

Question 13

Can I speak my keywords instead of typing them?

Accepted Answer

Yes! Every keyword field has a microphone button. Tap it, say your club names out loud — for example, 'football club, breakfast club, gymnastics' — and Parent Push types them in for you. Useful when you're on the go, have the school letter in your hand, or just want a quicker way to add keywords without typing.

FAQs | Parent Push — School Club Monitoring for UK Parents